Steve Struthers

Steve has nearly 30 years’ experience helping government agencies and NGOs re-imagine and redesign their approach to serving their communities.

In the US, he helped many federal and state government agencies transform themselves from traditional bureaucracies into results-driven enterprises. He also led community-wide strategic planning in three large US communities (Austin, Texas; Fairfax County, Virginia; and Fulton County, Georgia), and service-design projects in major cities like Detroit.

Steve has a strong skillset in strategy development and performance measurement, but he’s also an outstanding communicator. In large, complex projects he’s able to steer all interested parties through planning and consultation processes with a clear sense of direction and structure.

Examples of Steve's work

• Developing a programme plan for the New Zealand Law Society | Te Kāhui Ture o Aotearoa for its work to enhance mental wellbeing across the legal profession, through advocacy, training, and information resources as well as evolving the Society’s regulatory practices
• Creating customer-journey maps for search and rescue operations, to support Te Manatū Waka | Ministry of Transport with its review of recreational safety and search and rescue systems
• Supporting Manatū Taonga | Ministry for Culture and Heritage in developing a new strategic direction for Pukeahu National War Memorial Park – Steve led the consultation with mana whenua, the Defence Force, overseas High Commissions, and local residents, and then helped craft a draft strategic plan.