Nicola sees design as an essential problem-solving tool for organisations and is adept at applying design methodology to solve simple and complex issues.
Nicola joined MartinJenkins in 2017 as a Senior Consultant specialising in design thinking and the provision of co-design services. She is intent on building long-term confidence and capability for our clients in the use of design tools and their application.
Nicola combines a strategic mind-set with strong design coaching skills to implement innovative solutions in ways that are practical and enjoyable. She is a seasoned design coach with wide experience helping organisations solve issues in commercial and social contexts, and often in multi-stakeholder environments.
Nicola’s earlier experience includes:
• three years as a Design Catalyst for New Zealand Trade & Enterprise where she developed a varied customer portfolio ranging from agri-tech to ICT to fresh produce
• Service Design Lead at Auckland Council, where she was instrumental in the customer-centric transformation of services
• senior consultant at Kenexa specialising in culture and employee engagement
• organisation development consultant at IAG